Telephone: Assistance Programs

Lifeline/Link-Up Program Information

The Federal Communications Commission’s (FCC) Lifeline/Link-up Program provides for discounted telephone service for Americans whose income falls below certain guidelines. Following is information about the program and how it works.

Eligibility Guidelines

If your income level falls at or below 135% of the Federal Poverty Guidelines, then you will qualify for discounted telephone service under the terms of the FCC’s Lifeline/Link-Up Program. Consumers will also be eligible to receive the discount if they’re receiving assistance from at least one of the following programs: Food Stamps, Medicaid, Temporary Assistance to Needy Families (TANF), National School Lunch Program’s Free Lunch Program, Federal Public Housing Assistance (FPHA), Low Income Home Energy Assistance (LIHEAP) and Supplemental Security Income (SSI).

Tribal Lifeline Program

Another version of the Lifeline/Link-Up Program is the Tribal Program. It provides basic telephone service for just $1 per month to people of all races living on tribal lands and expands the eligibility requirements to also include those participating in Tribal Head Start (those meeting the incoming qualifying standard), Bureau of Indian Affairs (BIA) general assistance programs, Tribally administered Temporary Assistance to Needy Families (TTANF) and the Tribal National School Lunch Program’s Free Lunch Program.

Enrollment Information: We have contracted with NECA Services, Inc. (NSI) to perform many of the reporting and auditing functions required by the FCC for this program. To enroll in the Lifeline/Link-up Program, please call the number that corresponds to your serving company:

  • Park Region Telephone: 866-290-1721
  • Otter Tail Telcom: 866-290-1730
  • Valley Telephone: 866-290-1729

Minnesota TAP Program Information

The Minnesota Telephone Assistance Plan (TAP) may provide eligible persons with a monthly credit on their phone bills. You are eligible for the assistance if your are participating in one or more of the following programs:

  • Medical Assistance
  • Food Support (food stamps)
  • Minnesota Family Investment Program (MFIP)
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance

If you do not qualify under the above criteria, but live on a federally recognized reservation, you can also qualify if you participate in one of the following:

  • Bureau of Indian Affairs General Assistance
  • Tribally administered Temporary Assistance for Needy Families
  • Head Start (only for those meeting the income qualifying standard)
  • National School lunch Program’s free lunch program

For TAP Application click here

National Do-Not-Call Registry

Do-Not-Call Registry

The National Do-Not-Call Registry was implemented in response to consumers’ concerns regarding unwanted telemarketing calls. The National Do-Not-Call Registry, under the jurisdiction of the Federal Communications Commission and the Federal Trade Commission was implemented to assist consumers. The National Do-Not-Call Registry give you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. To learn more about who may or may not call, review these Frequently Asked Questions You can file a complaint if you receive unwanted calls from telemarketers to which the National Do-Not-Call Registry applies.

The Federal Trade Commission (FTC) can add you to the National-Do-Not-Call Registry online or you can call 1-888-382-1222 to register. It is free to register your home or mobile phone.

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