FAQ: How do I sign up for Minnesota's Do Not Call List and how does it work?
Minnesotans can call a toll-free phone number at 800-921-4110 to register up to three residential phone numbers during a single call. The automated system will recognize the phone number and will ask the caller to confirm the information.
Consumers can also register online by going to the Department of Commerce Web site at MN.Gov
Minnesota’s Do Not Call list, established by the 2002 legislature and signed into law by Governor Ventura, is expected to reduce the number of unsolicited telemarketing calls to consumers. Minnesota residents may register their phone numbers – at no charge – on the Do Not Call list and telemarketers are required to remove those numbers from their databases.
As of January 1, 2003, telemarketers will be required to purchase a new Do Not Call list every three months. Violators could face civil penalties of up to $1,000 per violation and repeat offenders could be barred from all telemarketing in the state. The Department of Commerce will maintain the list and enforce the law.
Certain organizations are exempt from the law and do not have to purchase the Do Not Call list before phoning Minnesota residents:
- Nonprofit organizations
- Political organizations
- Businesses with a prior relationship with the customer
- Solicitors that do not intend to complete the sale over the phone, but rather complete the transaction in a face-to-face setting
Other provisions in the No Call List law:
All telemarketers will be prohibited from using devices that disable Caller ID on consumers’ telephones.
Telemarketers will be required to immediately identify themselves, the company they represent and the product they are selling.
If the Federal Trade Commission develops a nationwide “do not call list,” Minnesota’s list will be automatically included on the national register. In that case, companies that obtain the federal list wouldn’t be required to buy the state list.
Complaints or Problems:
If you have problems with the registration system or any complaints about the Do Not Call list, please call the Department of Commerce at 651-282-5064.