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FAQ: What are all these charges on my bill?

FCC Mandated Access Charge: Also known as a Subscriber Line Charge, this is a federally mandated fee that all telephone users pay. This creates a national pool of money that is used to subsidize areas of the country where it costs more to provide phone service (like the areas we live). If Americans did not have this fee on their phone bill, your cost to receive local phone service would more than triple. Park Region Telephone customers actually benefit from this national program.

Federal Universal Service Charge (Universal Service Fund (USF) or Universal Connectivity Fee)

Because telephones provide a vital link to emergency services, to government services and to surrounding communities, it has been our nation’s policy to promote telephone service to all households since this service began in the 1930s. The USF helps to make phone service affordable and available to all Americans, including consumers with low incomes, those living in areas where the costs of providing telephone service is high, schools and libraries and rural health care providers. Congress has mandated that all telephone companies providing interstate service must contribute to the USF. Although not required to do so by the government, many carriers choose to pass their contribution costs on to their customers in the form of a line item, often called the “Federal Universal Service Fee” or “Universal Connectivity Fee.”